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New Generation Performance Management

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 Traditional performance management vs. new generation performance management

 Learn more about what makes new generation performance management successful

 The essential and differences among BSC, KPI and OKRs

 Apply BSC, KPI and OKR in the workplaces (in-classroom exercies)

 What the competency and the competency model are

 The ongoing performance interviews are a key part of performance management

 Conduct performance interviews on a continuous basis

 Handle difficult interview situations


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